Terms & Conditions


Payments are securely processed by Paypal. All payments are processed in Australian dollars. All prices include GST. Credit card or bank transfer is available via email sales@hallstrom.co

Refunds & Returns

We are not required to provide a refund or replacement if you change your mind. But you can contact us and choose a refund or exchange if an item has a major problem. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt/invoice details. We take defects very seriously and will promptly refund or replace a defected product.

Notice of any product defects, or mistakes on Hallstrom Co’s behalf, must be advised to Hallstrom Co within 24 hours of delivery if corrections and adjustments are required.

No claim for return of goods is recognised after 48 hours from date of delivery.
If any product should be defective, please notify Hallstrom Co immediately and keep the product for return at sales@hallstrom.co